Information We Collect
AutoITMap collects information to provide, maintain, and improve our services. We collect information in the following ways:
Information You Provide
We collect information you provide directly to us, such as when you create an account, use our services, request support, or communicate with us. This includes your name, email address, company information, and any other information you choose to provide.
Information We Collect Automatically
When you use our services, we automatically collect certain information about your device and usage patterns, including IP addresses, browser type, operating system, referring URLs, and information about your interactions with our platform.
Information from Third Parties
We may receive information about you from third-party services that integrate with AutoITMap, such as your organization's identity providers or IT management systems, in accordance with their privacy policies and your privacy settings.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including to:
- Provide and deliver the AutoITMap platform and related services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve our services and provide content or features that match user profiles or interests
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and privacy
- Incident response procedures
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards such as standard contractual clauses.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. For detailed information about our use of cookies, please see our Cookie Policy.
Third-Party Links and Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
AutoITMap Privacy Team
Email: [email protected]
Address: Toronto, ON M5V 2T6, Canada
Last Updated: January 2026